FAQ

Frequently asked questions

Delivery

Does DM Design DIY offer a FREE survey?


Yes - we offer a FREE site survey with every agreed quote. One of our specialist surveyors will come out to the property and provide a detailed survey. Within the process, our surveyor will take measurements, evaluate the space, and determine the best layout, style and design.

For more information about our FREE survey service, please contact us to speak to an advisor.




Does DM Design DIY Deliver?


Yes - we will deliver your order straight to a worksite, home, or commercial premises that is convenient for you. Our delivery can cover the order in full, or we can arrange for items to be delivered in parts as and when you need them. Alternatively, any items can be picked up directly from our warehouse at your convenience.




How much is delivery?


Our delivery costs fluctuate depending on the size of the order, where it is being delivered, and the speed at which the goods are required. It will appear as an additional cost on your overall bill so the price for any deliveries will be clear. To get an accurate quote for delivery, please contact us to discuss this with our team when placing the order.

We will deliver straight to the door completely FREE for all orders over £4000.00 in mainland Scotland. If your order is over £1000.00 and the delivery address is within the following areas: ML, FK, G, EH, KY, KA, PA 1-19, we will deliver this completely FREE of charge.




When will my order be delivered?


We can deliver most orders from Monday to Saturday at times to suit your schedule. The dates, times, and availability do vary in different areas of the country, so please discuss this when placing your order. All furniture builds will be delivered within 14 days of placing the order.